How to streamline appointments in your practice

For the dental scheduler, finding the right solutions can often feel like an impossible mission that could benefit from some additional Superhero-style help. Here are a few strategies to make it feel like you are saving the day, one appointment at a time.

1. Understand the problem

Optimizing dental appointments takes more than just adjusting a few key settings. First, you must take stock of your current situation and find where the problems may lie. This might involve asking your front desk staff for feedback on appointments that tend to run off course.

2. Look for scheduling solution features

Whether looking at software options or different models for setting up your front desk staff, try to find features to help solve the four common appointment problems noted above.

3. Rely on your staff

Involve the front desk in the appointment optimization process. Schedule a meeting to discuss the above problems and possible solutions. Try to make this dialogue more of a discussion than a lecture. When you engage the front desk in this manner, they will be more likely to provide productive feedback.

4. Broaden your look at dental scheduling solutions

Don’t just look at software. Find out what your staff needs. Get opinions on what they think would help them better serve the practice and the patients. Co-creation of solutions is a good strategy to ensure better compliance.

5. Software to optimize your appointment scheduling

Even with some of the standard software features noted in the previous section, manual methods may still be prone to errors. Also, calculating metrics to gauge your current situation relies on having a clear, continual pathway from the beginning to the end of each appointment.

A friendly hand with Reach

Reach is a specialist in scheduling and appointments. Our English-speaking VAs can help with your agenda, calls, procedures, and insurance control. 

Contact us if you want to know more about our service. We have previously trained staff that can operate remotely at the best price.