How virtual assistants are revolutionizing dental practices

Thinking of revolutionizing dental practices? Make the first step with a dental virtual assistant (VA). Dentists are pressured to provide the best care they can, and when they are not with a patient, especially when administrative duties seem to be piling up, they should be free to concentrate without distraction. 

Efficiency is all about efficiency. Patient satisfaction is also the goal of dental practice management, and with VAs, you can achieve that.

The role of dental virtual assistants

A virtual dental assistant is an experienced professional who provides administrative help to dental offices remotely. The job responsibilities of a virtual dental assistant can change and may include any of the following duties:

• Managing phone calls;
• Scheduling appointments;
• Handling patient inquiries;
• Verifying insurance details.

When offices hire virtual dental assistants, they can concentrate on patient care instead of administrative tasks.

The best benefit of using virtual assistants for dentists is the chance to boost dental practice efficiency. With a devoted individual managing the not-so-glamorous tasks of administration, dental teams can allocate their time and resources much more effectively. This scenario allows dentists and their staff to pay much more attention and time to those so-critical, so-immediate facets of care that directly impact patient satisfaction and outcomes.

Improving patient communication

Effective communication with your dental practice is necessary for its success. Your virtual assistants for dentists handle all patient communication. When a patient calls, your virtual assistant ensures that the call reaches the right destination and that the person on the other line can communicate effectively with the patient.

When a patient calls, the virtual assistant makes sure they can communicate clearly.

Furthermore, dental virtual assistants are an excellent way for practices to reach out and touch patients consistently and in a well-timed manner. They can assist by reminding patients of the appointments they have coming up, sending out reminders that go along with post-treatment care instructions, and even conducting surveys that allow the practice to know how satisfied the patient is post-visit and pre-next visit. All of these things lend themselves to the patient feeling like they are valued when they are not in the dental chair.

Streamlining insurance verification

Dental practices find insurance verification complex and tricky. But that's okay—painstaking problem solving isn't part of a dental practice's day-to-day. Yet access to affordable, reliable dental care can hinge on the outcome of the insurance verification process. 

When dental virtual assistants take over this time-consuming, error-prone task, they free the dental practice and the patient from the unfathomable loops one tends to get caught in with many insurance companies.

We are your virtual assistant for dental insurance verification, and we help practices reduce the time spent in this area by 40-60%. This area has two sub-areas: before and after the patient visits the practice. Our work helps the practice invest more time in serving the patient than in serving the practice.

Conclusion

They lessen the administrative load, improve patient communication, streamline insurance verification, and offer a cost-effective solution, freeing dentists to do their best: excellent patient care. These robotic helpers in the cloud push your dental practice toward the next level of efficiency and effectiveness.

Do not deal with these tasks alone. Hire a virtual dental assistant instead. For as little as $1950 per month, you can have a full-time remote worker on hand. Contact us!