The most intelligent way to handle patient follow-ups

The patient follow-up process in dental care is incredibly vital. It affects two significant aspects of any dental practice: patient retention and treatment effectiveness.

Improving dental recall starts with a well-functioning patient follow-up system that robustly reminds patients of their appointments and nudges them to make any necessary follow-up appointments. 

At Reach, we know the priority behind having a patient tracking system. We do it with the help of dental virtual assistants. This article delves deeper into the subject.

Where to start to handle patient follow-ups?

Remember that automated reminders can dramatically improve your no-show rates. You can text, email, or call the reminder home. Follow the appointments with engagement in the patient's dental health. The better the system, the more it serves you and the patient.

Another vital part of effective follow-ups is ensuring patients return for needed treatment. Dental practices could accomplish this systematically, month after month, using appointments to guide actions. This practice divided its patients into two major groups:

1. Patients who complete comprehensive treatment and need only a simple recall.
2. Patients who have not completed treatment need a much more complex set of follow-up actions.

Virtual assistants to handle patient follow-ups

Dental virtual assistants can handle several tasks. When patients inquire, they can take care of inquiries that the staff typically gets. They can handle scheduling. They can also give essential to complex pre- and post-treatment instructions. They are a way to work up to the next level.

The popularity of remote assistance options, such as teledentistry, has surged, particularly in response to the COVID-19 pandemic. This virtual bridge allows dental professionals to serve and consult quickly. 

Patient = Partner = Teledentistry. If the desire is to bridge the gap between business and patient care, the simple cartoon emoji of a bridge can serve as both a shade and a form of association for teledentistry.

Patient follow-ups with Reach

To sum up, automating follow-up systems is a smart way to improve patient interactions and practice efficiencies. In what seems to be a marriage of old and new technologies, the dental practices leading the way in patient follow-up use a combination of automated recall systems, personalized messages, and cutting-edge engagement technology.

Reach enters this sector as an alternative to having virtual assistants for dental practices.