Insurance verification made easy for dental offices

Operating dental practices efficiently is essential to providing the quality of dental care patients deserve. This is a good thing to have as a dental assistant in a dental practice because you want to have not only a good atmosphere but also the practice to be efficient in many ways. 

One way dental practices can be efficient is if the staff turnover is high. This means it can be challenging to maintain insurance authorizations if only a few people know the systems in place and are familiar with the dental office. A way around these high turnover rates is to hire a virtual dental assistant.

Understanding the challenges

Insurance verification poses many problems for the dental office. It is an intricate and detailed process that takes a lot of time. 

The staff puts a lot of effort into it and makes a lot of phone calls to get it done right. The insurance verification process is much more detailed and intricate than most people think. And it is not straightforward. It certainly doesn’t happen easily or quickly. It is a significant, huge, time-consuming, problematic process that takes a lot of energy and effort to get done right.

High turnover can disrupt your workflow. Moreover, hiring new people is not just a time drain. It is also an expense, as practices must pay to train and onboard fresh employees. All of these things create a clear and pressing need for something that can not just improve operations but also, and just as importantly, ensure that patients leave the office happy and well cared for.

Changing the game: dental virtual assistants.

There are hiring challenges in dentistry. Emerging as a game-changer in insurance verification, dental virtual assistants are helping alleviate the pressure on administrative staff in dental offices. By handling various functions of day-to-day dental practice, not the least of which is ensuring dental patients have the insurance coverage they say they do, virtual assistants are helping dental offices focus more on the patient and less on the paperwork. 

They're even involved in a super-efficient form of telecommuting, practically the order of the day in a world compelled by a pandemic to work from home.

One of the main advantages of using a dental virtual assistant (VA) is that less time is spent verifying insurance. VAs can swiftly handle the insurance portals, talk to the insurance people, and ensure good coverage. Multiplied by the number of people insurance verifying daily, this saves a lot of time.

Cost-Effective Solutions

Employing a VA can also be a cost-effective way for dental practices to obtain much-needed administrative help. Hiring a staff dental assistant who is also a trained administrative assistant involves overhead from computer hardware and VAs. 

Furthermore, the assistant must command a salary that meets the parameters of a part-time VA and a full-time RDA. Alternatively, practices could hire a full-time RDA, which also involves considerable overhead.

Besides, since remote work has become widely accepted, dental practices have access to a broader labor pool. This geographical diversification allows practices to find the best talent with the skills needed to work from anywhere in the country.

Conclusion

Lastly, insurance verification doesn't have to be a scary ordeal for dental offices. By relying on the know-how of dental virtual assistants, practices can shave time off operations, lighten the load of existing staff, and make patients happier. 

Defeat the dental staff turnover in the best possible way! Bringing on more DVAs is a smart way to simplify insurance verification and make the practice more successful. After our foray into the world of dental virtual assistance, it's clear that offices using this service can focus more on giving patients the care that satisfies them.

Contact our team at Reach for more information on our dental virtual assistants!